What is Field Marketing » eXPD8 Field Marketing - Product Returns
eXPD8 Field Marketing - Product Returns
Efficient and timely product returns are essential to the good running of any retail outlet and can be easily incorporated into your field marketing efforts.
When returns are not regularly sent back, they use up valuable space on fixtures and in warehouses which inhibits the flow of new stock, irritates store management and ultimately loses the client money and reputation.
Implementing a field marketing product returns service can ensure that you stay up to date and that all stock is current.
eXPD8 Field Marketing’s comprehensive returns management solution removes all of the fuss and provides you with a dedicated purpose designed package which covers the whole returns process.
The client simply maintains a list of products which are eligible for return, makes this available to their dedicated eXPD8 account manager and the rest is taken care of.
eXPD8 Field Marketing display representatives access this list whilst in stores on their handheld PDA’s. They accurately check descriptions or scan barcodes of the products to determine their return eligibility and then enter the quantity to be returned electronically. Next they are processed inline with store and client policies which can include removing returns from a store’s inventory and securely packing and labeling boxes ready for shipping or collection.
Getting the products out of store is then quite simple, a report is generated on a store by store basis which includes data for the total of each item, the number of boxes awaiting collection, the location of the boxes and a store employee contact name. This data can be made available either to the client to organise collection themselves or to make it even easier, can be sent direct to the courier.
eXPD8 Field Marketing’s flexible product returns service can be tailored to meet a client’s needs. It automates what is often a very complicated process and makes certain that your product returns are completed in a timely and efficient manner.
Click to see a case study of how eXPD8's product returns service can fit into your own field marketing solution.
Complimentary field marketing services from eXPD8
| Product Merchandising | Compliance Audits | POS Placement | Mystery Shopping | Product Ordering | Stocktaking | Events |
| Product Launch | Seasonal Products | Product Relays | Store Refits | Analysis & Reporting | Promotional Setups |
